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FAQ

What is ethicalDeal?

ethicalDeal helps you discover the best GREEN stuff to do, see and buy in your city, at exclusive discounts, through the power of group buying. Every deal requires a minimum number of buyers to activate it, which guarantees the business customers, and gives you a “group discount.”

How do I get today’s ethicalDeal?

Simply click “BUY” before the offer ends at midnight. If the minimum number of buyers is reached to activate the group discount then we’ll charge your card and email you a link to print your ethicalDeal. If the minimum isn’t reached then no one gets it (and you won’t be charged) so invite your friends to make sure you get the deal!

Do I have to organize the group to get the deal?

Nope! Our subscribers make up the group, but isn’t shopping, eating out, and doing cool things always more fun with friends? AND you can feel good about introducing your friends to eco-friendly stuff – nothing but good karma here!

What happens if there aren’t enough buyers to activate the deal?

The deal is cancelled and your card won’t be charged. To prevent this, share the deal with your tree hugging friends and corporate comrades – with deals at 50-90% off anyone can go green!

What happens after I buy?

Once you’re charged, you will receive an email confirmation with a link to login to your account to print your ethicalDeal Voucher. This Voucher has all the info you need to redeem it, including the Merchant's address and hours of operation.

If the deal hasn't been activated yet, your email confirmation will arrive when it does. If the deal doesn't get the minimum number of buyers before time runs out, your card isn't charged and nobody gets the deal.

When do I get charged?

You only get charged if the minimum number of buyers required to activate the deal is reached.

Do I need to use the ethicalDeal Voucher the same day I buy it?

Buy now, use later! You can use most ethicalDeals the day after the deal closes - our featured businesses usually request a day or two to get organized for the masses.

When do ethicalDeals expire?

Generally, you have at least 3 months to redeem your Voucher, and in many cases much longer. The expiry date is clearly stated in the Details of the ethicalDeal Feature and is listed on your Voucher.

Besides good karma do I get any love for sharing ethicalDeals with my friends?

Yes! If you invite a friend using your referral code and they subscribe within 72 hours, then we’ll credit your account with $5 ethicalDollars whenever they make their first purchase. So go ahead and share your unique referral link via email, Facebook, and Twitter!

What are ethicalDollars?

They’re our currency to spend on ethicalDeals! They’re valid towards any ethicalDeal purchase and never expire. You can check your balance by logging into your account and clicking on My ethicalDollars.

Can I invite as many people as I want?

Yes!

I received invites from 3 people – do they all get $5 ethicalDollars?

No, only the last code you click on before making your first purchase will get rewarded “... Eeny, meeny, miny, moe ...”

Can I buy an ethicalDeal as a gift for someone else?

Of course! Unless the Feature Details states otherwise, gift away! Simply select the gift option at checkout to email or print your gift Voucher.

What happens if I buy an ethicalDeal as a gift?

When you buy an ethicalDeal as a gift and choose to email it, an email will be sent to the recipient as soon as your card is charged, with the ethicalDeal Voucher for them to print off. If you choose to keep your gift a surprise and print it, you'll be able to do that in 'My Gifts' once your card has been charged.

My name is on the ethicalDeal. Can I still use it as a gift?

Yep. As long as the Voucher number hasn't been used, your friend won't have a problem using it.

Is ethicalDeal safe?

Yes. Your credit card information is sent via SSL encryption to a secure electronic vault, at no time is it stored on our servers.

What if I don’t end up using the full value of my ethicalDeal in my first visit, can I use the rest later?

No. Unless otherwise stated, the Voucher is one-time use only so you don’t receive store credit or cash back for whatever you don’t use. So go all out or bring a friend and share in the fun!

Can I combine my ethicalDeal with any other special offers?

Now that would be too good to be true!

What happens if my ethicalDeal expires?

Depending on the gift certificate laws in our state or provice, when an ethicalDeal voucher expires it loses the promotional value, but it may still retain the value you actually paid for it.

Can I return an ethicalDeal?

ethicalDeal will provide a refund if you change your mind within five days after you've purchased your Voucher, and want to "return" the unused Voucher. After that we do not provide refunds except that we will provide a refund if you are unable to redeem a Voucher because the Merchant has gone out of business.

Our goal is 100% satisfaction. If you have had an unsatisfactory experience let us know at support@ethicalDeal.com. While we do not guarantee a refund except as noted above, we will try to address your concerns.

What if the business for my ethicalDeal closes down?

No worries, we got you covered. If you are unable to redeem a Voucher before the applicable expiration of the Voucher because the relevant Merchant has gone out of business, then email us for a refund at support@ethicalDeal.com.

When is ethicalDeal coming to my city?

Hopefully soon! If you'd like to help us launch ethicalDeal in your city, feel free to email us at hello@ethicalDeal.com.

Why do you only feature one ethicalDeal per day?

We like to keep things simple and make it easy to go green! Too many choices can make things overwhelming. Hang with us for a week and you’ll find something that’s impossible to refuse.

I still have questions, how can I contact you?

Reach us by email at support@ethicalDeal.com anytime or call us (M-F 9am-6pm PST) at 1.877.803.9182 ext. 1.

How can I get my business featured on ethicalDeal?

Visit our "Get Featured" page to have us contact you or call us at 1.877.803.9182 ext. 2.